FAQ
Answers to common questions about rooms, prices, dining, events, VIP hospitality, casino hall access and contacting the hotel team.
The main service is comfortable hotel accommodation, including furnished rooms, reception support, housekeeping and access to core hospitality facilities during the stay.
Use the enquiry form and include your preferred date, room type and contact details. The hotel team will respond with availability and practical next steps.
Yes. Indicative prices are listed in NZD. Final availability and details can be confirmed with the hotel team.
Yes. You can enquire about dining, group meals, private dining or room service support through the contact form.
Yes. Share the event type, preferred date and guest numbers. Capacity depends on setup and format, and our team can guide the details.
VIP hospitality means discreet hotel support such as arrival coordination, private dining assistance, tailored planning and premium guest care outside casino activity.
Casino hall access is restricted to adults: 20+ for casino gaming areas. The casino hall is a secondary hotel amenity for eligible adult guests.
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